Consumer Guide

The Bereavement Authority of Ontario (BAO) administers the provisions of the Funeral, Burial and Cremation Services Act 2002 (FBCSA) on behalf of the Ministry of Government.

The ministry’s Consumer Services Branch in turn ensures that consumer rights and interests are protected.

You may find the BAO’s Consumer Information Guide a valuable source, helping you make informed choices, whether you recently lost a loved one or are pre-planning. This guide is available for download as a PDF and as an audio file, in both English and French.

Please contact our cemetery manager with any questions you may have.

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